Rules and regulations

• Payment: Payment can be made via credit/debit card or Apple/Google Pay through our website
• Last bookings: The last booking time is 30 minutes before closing time which is typically 21:00 but may vary by location
• Cancellation: If you arrive late your booking cannot be extended and no refunds will be given. However, you can amend your booking up to 1 hour before by going to the "Manage My Bookings" tab at the top of our website (you cannot reschedule or cancel after this)
• Parking: If you choose to park on site, you do so at your own risk. The Dogs Paddocks accept no responsibility for any loss or damage
• Maximum number of dogs per booking: This varies from field to field: Adlington 4, Lower Whitley 6, all other fields 8. (PLEASE NOTE the maximum number of dogs is PER BOOKING so includes all dogs that you take with you to the field, even if some of them remain in your vehicle at any point)
• Maximum number of dogs per adult: No more than 6 dogs are permitted per adult (aged 18+)
• Vaccinations and flea treatments: In line with veterinary advice, we recommend that all dogs visiting are up to date with vaccinations and flea treatments
• Collars, harnesses, and ID tags: Dogs must always wear a collar or harness and ID tag. Choke chains, prong collars, and other such devices are not permitted
• Verbal and physical abuse: Verbal or physical abuse towards dogs or other customers will not be tolerated
• Rescheduling: You can reschedule via the "Manage My Bookings" on our website up to 12 hours before your booking. We do not offer refunds unless there are exceptional circumstances in which case please email the details to info@thedogspaddocks.co.uk

• Please do not arrive more than 5 minutes before your booking. Many of our customers have nervous or reactive dogs and vehicles arriving may upset or disturb their session
• Once the previous customer has exited the secure car park, field or all-weather arena, please drive in and close the gate behind you before letting your dog(s) out of your vehicle or walking your dogs on a lead into the field
• Please allow enough time at the end of your session (approximately 5-10 minutes depending on how many dogs you have) for you to get your dog(s) into your vehicle and exit the car park, field or all-weather arena so that the next customer can enter on time. PLEASE NOTE if the customer in the field before you is late exiting and this impacts on your session please email the details to info@thedogspaddocks.co.uk and we will investigate. Please DO NOT extend your session to make up for any lost time as this will affect other customers for the rest of the day
• Dogs must be on a lead when not in the secure field
• Please do not enter the field if the previous customer is still in there
• Your dog(s) must remain in your vehicle until the previous customer's vehicle has exited the secure car-park, field or all-weather arena

• You are responsible for your dog(s) and any others you bring with you
• Please do not leave your dog(s) unattended whilst they are in the field
• Please be mindful of our neighbours and do not shout or allow your dogs to bark excessively
• Please do not allow your dogs to dig holes or damage our equipment (PLEASE NOTE if damage does occur please kindly email the details to info@thedogspaddocks.co.uk so that our rangers or maintenance team can attend to it)
• Please watch your dogs and pick up after them using the free poo bags bags on the perimeter fencing and then dispose of the bags in the specialist bins provided
• Please wear suitable clothing and footwear at all times especially during periods of wet weather when the ground may be muddy and slippery
• Please do not smoke or bring human or dog food into the field other than small treats for training purposes and please do not leave any treats at the field
• Please do not leave cigarette ends, broken toys, dog fur or any other kind of litter in the field

If your dog breed is subject to restrictions under BSL (this includes Pit Bull Terrier, Japanese Tosa, Dogo Argentino, Fila Brasiliero, XL Bully), they are welcome at our 6 secure locations subject to the following requirements:

• You must let us know and upload your Public Liability Insurance Certificate when you make your booking
• You must also provide your Certificate of Exemption when you make your booking
• The dog must be neutered in line with government rules
• The dog must be micro chipped
• The field must be locked using the padlock provided so the dog cannot escape
• The dog must be kept on a lead and muzzled until you have entered our secure field, closed the gate and secured the padlock - you can then remove the lead and the muzzle
• The dog must be put back on a lead and muzzled before opening the gate to leave the field
• If you have more than 1 dog (with only 1 banned breed in your household), they can come to the field together, as long as they have a minimum of 1 handler. All dogs leads and muzzles can be removed once in the field, including the banned breed dog
• If you have more than 1 banned breed dog in your household they can come together but each banned breed dog must have its own handler (aged over 16)
• If you visit the field with a banned breed dog and dogs from different households, the banned breed dog will need to remain muzzled and on a lead at all times with a minimum of 1 handler (aged over 16) per banned breed dog (NOTE we have contested this with our insurers and are waiting to hear back)

• Users must inspect the site to ensure that it is suitable for them and their dog(s). If you have any concerns that the site may not be suitable for you or your dog(s), DO NOT ENTER
• You are responsible for the actions and behavior of your dog(s) at all times
• You are responsible for any injury or damage caused by your dog(s)
• The Dogs Paddocks is not responsible for any injury or damage caused by your dog(s)
• The Dogs Paddocks is not responsible for injury caused to you or your dog(s)
• You are responsible for your own and the safety of your dog(s)
• The areas that we operate are surrounded by fencing of varying heights. While steps have been taken to make this secure, we cannot guarantee that it is escape proof. The Dogs Paddocks is not responsible for escapees
• The Dogs Paddocks Team inspect the field and fencing daily for maintenance purposes. However, please email info@thedogspaddocks.co.uk if you have any concerns